Detailed Program

Thursday, December 7

RESER Conference

09:00 Registration and Welcome coffee

10:00 Opening of the RESER 2023 Conference

10:15 Keynote 1 – Henning Müller

Henning Müller studied medical informatics at the University of Heidelberg, Germany, then worked at Daimler-Benz research in Portland, OR, USA. From 1998-2002 he worked on his PhD degree at the University of Geneva, Switzerland with a research stay at Monash University, Melbourne, Australia in 2001. Since 2002 Henning has been working in medical informatics at the University Hospitals of Geneva where he habilitated in 2008 and was named titular professor in 2014. Since 2007 he has been a professor in business informatics at the HES-SO Valais in Sierre and since 2011 he has been responsible for the eHealth unit in Sierre.

Machine learning on medical data and why inter-disciplinarity is so important
Our research group has worked on machine learning for multimodal medical data analysis for a long time. The approach has always been with a strong proximity to the medical actors, as this allows to develop useful approaches that are not only driven by technology. A few examples will highlight the approach and show what impact inter-disciplinary research can have.

11:00 Keynote 2 – Yves Pigneur

Yves Pigneur is professor at the University of Lausanne since 1984. Together with Alex Osterwalder, he invented the Business Model Canvas, Value Proposition Canvas, and Business Portfolio Map – practical tools that are trusted by millions of business practitioners. They co-authored the international bestselling books Business Model Generation, Value Proposition Design, and The Invincible Company. Yves and Alex are ranked in the Thinkers50’s Most Influential Management Thinkers in the world.

Inventing, Shifting and Managing Business Models with a Purpose

In this one-hour session, Yves outlines that Business Models with Purpose matter more today than ever before. Using visual tools such as the Business Model Canvas, he explains how to map out and explain business models with a purpose in three contexts, when you: (a) Invent new “Business Models with a Purpose”  (startups), (b) Shift towards a “Business Model with a Purpose” (existing companies), and (c) Manage an entire “Business Model Portfolio with a Purpose” (large corporates).

12:30 Lunch

14:00 Paper session 1

15:30 Break

16:00 Paper session 2

17:30 End of the day 1

RESER Welcome Party

18:15 Welcome Party at Hôtel IBIS

Friday, December 8

RESER Conference

09:00 Introduction

09:15 Keynote 3 – Leila Kebir

Leïla Kebir is Associate Professor in tourism and territorial economy at Unil since 2018. She graduated from the University of Geneva with a degree in economics in 1993, followed by a DES in management and public policy analysis in 1996. She continued with a PhD in economics at the University of Neuchâtel, and in 2004 she defended a thesis entitled “Resource and development: an institutional and territorial approach”.

Providing services through commons and commoning : what implications for territorial development

The commons and commoning processes have been the subject of renewed attention since the mid-2000s, especially in urban areas. These collective actions, self-managed in whole or in part by a their community of users, generate a wide variety of services. They encompass for example shared gardens, associative cafes, and multifunctional spaces blending entrepreneurship, culture, and local services. The proposed conference aims to explore the intricate relationship between contemporary commons and commoning processes and the territories in which they are situated and how they can actively contribute to its development processes.

10:00 Break

10:30 Paper session 3

12:30 Lunch

14:00 Paper session 4

16:00 Break

16:30 Keynote 4 : Lars Fuglsang

Lars Fuglsang is employed as Professor at the Department of Social Sciences and Business at Roskilde University and I am heading the research group on Inovation in Service and Experience. His main research interest is how institutional and organizational frameworks are created to deal with the impact of innovation, technology and other forms of change on business and society.

Valuing co-creation of innovative service solutions in tourism

The development of tourism and tourism services is an illustrative area of service research. Research has shown how the development of novel tourism practices often involves complex societal challenges and engages multiple heterogeneous actors in co-creation of contested innovative solutions.  Research has therefore recognised the importance of co-creative approaches in tourism development as a means to generate innovative service solutions.  However, research has not yet sufficiently investigated the mechanisms that harness co-creation and leverage co-created innovative solutions. Based in three cases, the key-note illustrates ways in which co-creation activities can be generated and augmented, and discusses directions for further research.

17:15 Closing of the RESER 2023 Conference

17:30 End of day 2


RESER Gala Diner

19:00 Gala Diner at Château de Villa

Saturday, December 9

RESER General Assembly

10:00 RESER General Assembly

12:00 Lunch


RESER Social Activity

14:00 City Tour and Wine Tasting

16:00 End of Social Activity